Deliveries & Returns

All Orders over £50.00 are now shipped FREE of Charge!

Collect in store? – Please contact us for a time

All methods of shipping require for the goods to be signed for on delivery,so please make sure there will be somebody in to sign for the goods. If no one is to be at home perhaps get your parcel shipped to a work address?

Please check your letterbox to see if our courier has left a card to say they tried to deliver your goods but you were out. If so then please call the number on the card and rearrange a suitable delivery day.

If you do not have a card or your goods after 3 working days please give us a call so we can track the parcel for you. N.B.

We cannot change your delivery address with the courier, if you are always at work please input your work address when you order and we will deliver it to your work address.

Delivery Charges

UK (Excluding Highlands and Islands)

Delivered by DPD at a flat rate £4.95

UK (Highlands and Islands)

Delivered by DPD at a flat rate £14.95

European Zone 1

Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Slovakia, Spain and Switzerland

Delivered by DPD at a flat rate £14.95

European Zone 2

Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden

Delivered by DPD at a flat rate £19.95

European Zone 3

Bosnia and Herzegovina, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia, Ukraine

Delivered by DPD at a flat rate £22.95

European Zone 4

Andorra, Gibraltar, Liechtenstein, San Marino, Vatican

Delivered by DPD at a flat rate £22.95

European Zone 5

Guernsey, Ireland, Jersey

Delivered by DPD at a flat rate £14.95

United States

Delivered by DPD at a flat rate £30

Returns

Hot Box Skate offer a 28 day returns policy for an exchange, credit or refund.

If you require an exchange or a refund please contact us to obtain a return authorisation number.

All returns are at your expense

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